Frequently Asked Questions

Have a read through our FAQs section and don’t hesitate to get in touch if you have any further questions, would like to request a quote or make a booking.

Contact Us
Contact Us

PICTURE HANGING FAQS

  • The cost varies based on the number of items, complexity of installation, wall type and piece weight. Contact us for a free, personalised quote tailored to your specific requirements.

  • While handymen can hang pictures, our fine art technicians bring specialised expertise in artwork handling, visual composition, and museum-standard installation techniques. We understand art presentation, proper lighting considerations and how to create cohesive displays – not just secure mounting.

  • Yes, we regularly collaborate with interior designers, architects and decorators across London, providing professional installation for their residential and commercial projects. We understand design visions and execute them precisely.

  • Definitely. We specialise in heavy and oversized pieces using professional-grade fixings and security systems. Our technicians are trained in proper weight distribution and structural mounting for pieces of all sizes.

  • This depends on the project scope. Single installations typically take 30-60 minutes, while gallery walls may take 2-4 hours. We offer same-day availability, subject to scheduling.

  • We carry full professional liability insurance. For particularly high-value pieces, we can arrange additional coverage. All artwork is handled with museum-standard care. We must highlight that artwork must be insured by the owner. Please read our T & C’s for more details

  • Yes, all quality fixings, hooks and professional tools are included in our service at no extra cost. We carry various wall fixings suitable for plasterboard, brick, concrete and other surfaces to ensure secure, long-lasting installation.

  • Absolutely. Our fine art technicians provide expert consultation on artwork placement, helping you achieve optimal visual impact. We consider room proportions, lighting conditions, furniture placement and design balance to create harmonious displays.

  • We have extensive experience installing on all wall types, including modern plasterboard, solid brick, concrete, traditional lath and plaster, and specialist surfaces like fabric walls. We select appropriate fixings for each surface to ensure secure, damage-minimised installation.

  • Yes, subject to technician availability. Many clients book same-day installations for urgent requirements or last-minute events. Contact us directly to check availability for your preferred date.

  • We're happy to return for rearrangements and seasonal updates. Alternatively, consider our picture rail systems, which allow easy future adjustments without creating additional wall holes – perfect for those who like to refresh their displays regularly.

  • Our professional approach minimises wall damage significantly. We use precise measurements to avoid multiple trial holes, and can fill old holes if needed. For rental properties or those wanting zero damage, we offer picture rail systems that eliminate the need for wall penetration.

  •  We use professional laser levels and precision measuring tools to ensure perfect alignment every time. For gallery walls with multiple pieces, we carefully measure and mark all positions before installation, ensuring harmonious spacing and alignment across the entire display.

  • Yes, staircase installations are one of our specialities. These require careful calculation of sight lines and heights as you move up or down the stairs. We ensure artwork is positioned at comfortable viewing angles throughout the staircase journey.

MIRROR HANGING FAQS

  • The cost varies based on mirror size, weight, wall type, and installation complexity. Contact us for a free, personalised quote tailored to your specific mirror and requirements.

  • Yes, we specialise in heavy mirror installation using professional-grade fixings rated for substantial weights. We assess wall types, locate studs where necessary, and use reinforced mounting systems, including toggle bolts, French cleats and masonry anchors to ensure complete security.

  • We install on all wall types, including plasterboard, solid brick, concrete, breeze block, tiled surfaces and marble, selecting appropriate fixings for each surface to ensure a secure, long-lasting installation.

  • Yes, all quality fixings, brackets, adhesives and mounting hardware are included in our service at no extra cost. We carry professional-grade materials suitable for various wall types and mirror weights.

  •  Installation time depends on mirror size, weight and wall type. A standard bathroom mirror typically takes 30-45 minutes, while a large, heavy mirror requiring stud mounting may take 1.5-2 hours. We provide an estimated timeframe when you book.

  • Absolutely. We're experienced in bathroom mirror installation, including secure mounting on tiled surfaces, moisture-resistant fixings and proper sealing where required. We understand the unique challenges of humid environments.

  • Our professional approach minimises wall damage significantly. We use precision drilling, correct fixings first time and can fill any old holes if you are replacing an existing mirror. We always leave the area clean and mess-free.

  • Yes, we regularly install frameless mirrors using specialist mounting methods, including J-bar channels, mirror clips or high-strength adhesive, depending on size, weight and surface.

  • Yes, subject to technician availability. Contact us directly on 07832378317 to check availability for your preferred date.

  • Yes, Gilbert Art Services carries full professional liability insurance. For particularly valuable antique or designer mirrors, we can arrange additional coverage. 

  • Yes, we regularly install mirrors above fireplaces, mantelpieces and in alcoves. These locations often require special consideration for heat, brick/stone surfaces and aesthetic positioning.

  • Yes, we can carefully remove existing mirrors and reinstall them in new locations, or install replacement mirrors. We assess the existing fixings and mirror condition before proceeding.

  • While handymen can hang mirrors, our fine art technicians bring specialist expertise in professional installation techniques, appropriate fixing selection and careful handling of valuable or delicate mirrors. We understand weight distribution, structural mounting and professional finishing in a way a general handyman typically would not.

  • We use professional laser levels and precision measuring tools for perfect alignment. For large mirrors, we take multiple reference points and double-check before final mounting.

  • Yes, plasterboard requires specialist fixings such as toggle bolts or cavity anchors. We assess the mirror weight and locate studs where possible for heavy mirrors, ensuring a completely secure installation even on hollow walls.

  • Yes, we can install mirrors in rental properties using fixings that minimise wall damage, or recommend non-permanent solutions if required by your tenancy agreement.

  • Simply clear the area where the mirror will be installed and ensure access to the wall. We bring all the tools, equipment and materials needed. If you're replacing an existing mirror, we can remove it as part of the service.

  • Absolutely. We have extensive experience with valuable antique mirrors, ornate decorative pieces, and unique shapes. We use appropriate handling techniques and mounting methods that preserve the mirror's integrity and value.